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blog:jjolly:t-mobile_doesn_t_want_my_money [2009/10/01 11:16]
jjolly created
blog:jjolly:t-mobile_doesn_t_want_my_money [2009/10/01 11:23] (current)
jjolly s/as/has/
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 Well, as I am never one to accept policy-based inanities, I decided to call AT&​T. ​ Guess what, they'​re happy to take my mon ... ahh, transfer my number. ​ Verizon even tells me the number is portable. ​ So now what is going to stop me from moving this line, along with all my other lines, to another carrier? ​ This is not the way to keep a customer. Well, as I am never one to accept policy-based inanities, I decided to call AT&​T. ​ Guess what, they'​re happy to take my mon ... ahh, transfer my number. ​ Verizon even tells me the number is portable. ​ So now what is going to stop me from moving this line, along with all my other lines, to another carrier? ​ This is not the way to keep a customer.
  
-This goes along with an experience I had in July with T-Mobile. ​ Seems if you want a discount on a phone, you need to wait until your contract completely expires before they will give you that discount. ​ I stated to the T-Mobile representative at the time that this goes against any marketing common sense that I've ever experienced. ​ Drug dealers don't refuse to sell to junkies until after they'​ve recovered. ​ Mobile phone companies should be trying to reel their current customers in before their contract ​as expired. ​ Wait until there'​s no penalty to move to another company, and I will likely jump ship.+This goes along with an experience I had in July with T-Mobile. ​ Seems if you want a discount on a phone, you need to wait until your contract completely expires before they will give you that discount. ​ I stated to the T-Mobile representative at the time that this goes against any marketing common sense that I've ever experienced. ​ Drug dealers don't refuse to sell to junkies until after they'​ve recovered. ​ Mobile phone companies should be trying to reel their current customers in before their contract ​has expired. ​ Wait until there'​s no penalty to move to another company, and I will likely jump ship.
  
 My biggest regret is that I was looking forward to renewing with T-Mobile in May.  I really want to get one of those MyTouch phones to play with.  Now I'm looking to unite all my lines under any plan *other* than T-Mobile. ​ Perhaps I will end up getting an Apple iPhone. My biggest regret is that I was looking forward to renewing with T-Mobile in May.  I really want to get one of those MyTouch phones to play with.  Now I'm looking to unite all my lines under any plan *other* than T-Mobile. ​ Perhaps I will end up getting an Apple iPhone.